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One motor bolt spins but other does not move

Clean and check your motor belt and pulleys for damage. If you notice any damage, or shininess on the pulleys, new ones can be ordered at www.quilttech.com. Check that the brass colored bolt has not become loose.

- remove the belt
- unscrew the brass screw
- drive it back 4-5 turns, making sure that it is going in straight
- put back the belt
- turn on the power

If you have BasiQ ver.3.1 motors, please notify us as a modification has been made to prevent the bolt from sticking.

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