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The securing stitches are not secure.

In Utilities, set the direction to FORWARD. Also, it is important that the
detail speed is at least .8 for the security stitches to be successful. If your preferences are set to forward then that should give you some smaller
stitches for the space that you've designated. iQ moves at half speed for that
distance at the beginning and the end when forward stitch is chosen. That
may or may not give you secure stitches - it all depends upon how fast you have
set iQ and your needle speed.
You could try increasing the distance for the forward securing stitches,
otherwise just take securing stitches your self at the beginning and end using
your single stitch button.

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